USER ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE /APP OR ANY OTHER RELATED SERVICES TO COS HM, Missed Call Service or mobile application INDICATES user is in AGREEMENT with COS HM for ALL THE TERMS AND CONDITIONS MENTIONED henceforth. User is requested to READ terms and conditions CAREFULLY BEFORE PROCEEDING FURTHER.
The user is the person, group of persons, company, trust, society, legal entity, legal personality or anyone who visits a website, or mobile app or gives a missed call or places an order with COS HM via phone or website or mobile application or VIA WHATSAPP
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
COS HM reserves the right to add, alter, change, modify or delete any of these terms and conditions at any time without prior information. The altered terms and conditions become binding on the user the moment same are unloaded on the website and app.
COS HM is in the trade of beauty and personal care products and delivers the order to the home (user’s desired address) directly or the user can pick it up from the nearest COS HM store.
Any user who gives missed call/call/message on WhatsApp for an order on any number published/used by COS HM, consents to receive, and accept calls and messages or any after-communication from COS HM for Promotion and Telemarketing Purposes within a week.
There is a Minimum Order value of Rs. 200. There are no delivery charges on an order worth Rs. 699 or above. In special cases, if permitted, order value is less than Rs. 200/–, Rs. 40 as shipping charges shall be charged from the user.
cos hm updates the prices on a daily/monthly basis depending on the ongoing offers and the price displayed on our website or app at the time of placement of the order by the user he/she/it will be charged as per the price listed on the website or app.
In the event, though there are remote possibilities, of wrong invoice generation due to any reason, in case it happens COS HM reserves its right to again raise the correct invoice at the revised amount and the same shall be paid by the user.
If some product is not available or is not of good quality, the same item will not be delivered and will be adjusted accordingly in the invoice; all rights in this regard are reserved with COS HM.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process at our store.
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example —
We accept payments through Razorpay. When processing payments, some of your data will be passed to Razorpay including information required to process or support the payment, such as the purchase total and billing information.
Please see the Razorpay for more details.
All orders placed before 11 PM in the Night will be delivered the next day or as per the delivery date chosen applicable on selected pin codes.